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File Manager and 4.7... Stopped Working

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quest4denali
Posts:63



12/06/2007 7:00 AM  

Hello,

I'm hoping you can help or provide a hint of a starting place.  After upgrading to DNN 4.7 my File Manager stopped working.  I've checked all of the files and they don't seem to have any illegal characters or anything like that.

Using any other module I can upload, it seems to be an issue with just the file manager itself.    I've tried synchronize files, recursive in hopes it would address the issue.    Any ideas would be of great help since this is really a nice feature to have.

Here are the steps in detail that I get the error from.

1) Login as Host

2) Go to Admin > File Manager

3) When the screen loads the Folders treeview is empty

4) Press synchronize files in the folders treeview, and the below error is created.

5) I can navigate within the folder list but, can not see the contents of any folders due to error.

Unhandled error loading module.
DotNetNuke.Services.Exceptions.ModuleLoadException: Unhandled Error Adding Module to ContentPane ---> System.Xml.XmlException: There are multiple root elements. Line 1, position 46. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String arg) at System.Xml.XmlTextReaderImpl.Throw(Int32 pos, String res) at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.LoadDocSequence(XmlDocument parentDoc) at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.LoadXml(String xml) at DotNetNuke.UI.WebControls.XmlCollectionBase..ctor(String strXML, String strXSLFile) at DotNetNuke.UI.WebControls.DnnTree.LoadPostedXml() at DotNetNuke.UI.WebControls.DnnTree.OnInit(EventArgs e) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.AddedControl(Control control, Int32 index) at System.Web.UI.ControlCollection.Add(Control child) at DotNetNuke.UI.Skins.Skin.InjectModule(Control objPane, ModuleInfo objModule, PortalSettings PortalSettings) --- End of inner exception stack trace ---

John Mitchell
Posts:3196



12/08/2007 3:11 PM  
The best way to figure out what is wrong here is to capture the Ajax post using a tool like fiddler. For some reason the folder tree is producing a bad XML file causing an error at the server when it tries to load it.

You could also try renaming some folders, but that would just be hit or miss.
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Forums >DotNetNuke Support >General-DNN-Help > File Manager and 4.7... Stopped Working



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