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Error sending notification email - Urgent!

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AuthorMessages
chocolate
Posts:51



03/03/2008 12:00 AM  

Hi John,

I'm having a very annoying error and don't know how to fix it. This happens when I add users to a role and does not happen when I remove users from a role. As a result, the action is still completed, but the notification email is not sent.

InnerException: String reference not set to an instance of a String. Parameter name: name
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Globalization.CultureInfo..ctor
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: String reference not set to an instance of a String. Parameter name: name ---> System.ArgumentNullException: String reference not set to an instance of a String. Parameter name: name at System.Globalization.CultureInfo..ctor(String name, Boolean useUserOverride) at DotNetNuke.Security.Roles.RoleController.SendNotification(UserInfo objUser, RoleInfo objRole, PortalSettings PortalSettings, String Action) at DotNetNuke.Security.Roles.RoleController.AddUserRole(UserInfo objUser, RoleInfo objRole, PortalSettings PortalSettings, DateTime effDate, DateTime expDate, Int32 userId, Boolean notifyUser) at DotNetNuke.Modules.Admin.Security.SecurityRoles.cmdAdd_Click(Object sender, EventArgs e) --- End of inner exception stack trace ---

DNN 4.8.0
Friendly URL off
Using Page Blaster
Happens with both English and Other localizations.

Each time this occurs, it restarts the application. This is REALLY annoying.

Can you help me troubleshoot the problem?

Thanks

Duc


Pijaja.Com - Innovative Site Builder
John Mitchell
Posts:3479



03/04/2008 8:11 AM  
The error message indicates that there is not a Preferred Locale set for the User.


chocolate
Posts:51



03/04/2008 9:10 AM  

Thanks John,

It's caused by a custom module on my site. I've asked the developer to correct it.

Regards,

Duc


Pijaja.Com - Innovative Site Builder
rjernigan
Posts:1



03/10/2008 5:56 PM  
I have a question John. My portal does not allow private or public registration so it is set to none at the moment, when I add a new user how do I get the registration email to send username and password to my new member?
John Mitchell
Posts:3479



03/26/2008 11:55 AM  
The registration e-mail should still be sent, but if not you could go in and update their security role which will also send an e-mail.
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