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Purchased but no Order in My Orders Last Post 07 Oct 2009 06:41 AM by Snapsis Staff. 3 Replies.


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Lawrence Downes
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29 Jun 2009 04:05 PM
I just completed my purchase, I have a receipt from Paypal, but it says, "No Orders" in the My Orders Section of the website. How do I download the product if you don't believe I ordered it?

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Snapsis Staff
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29 Jun 2009 04:37 PM
Hi Lawrence, Thanks for purchasing. Sometimes it takes PayPal a little longer to notify our store that your order completed. I see the receipt though, so I'll send it to you directly through e-mail.

Gary Brown
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07 Oct 2009 01:33 AM
Hiyas Just purchased DNN Menus (single site), all gone through but when I click on the download icon in "My Orders" - shows an empty page (apart from page header and footer etc... Can you assist. I have an order number to follow through on. Cheers

Snapsis Staff
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07 Oct 2009 06:41 AM
HI Gary, Sorry about that. I just uploaded a new package yesterday and it must not have been sync'd. I have fixed it if you want to give it another try.

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