| Author | Messages | |
J A Evans
Posts:1
| | 02/02/2007 2:21 PM |
| I have tried to purchase CSS Skins and Page Blaster with no success. If I try and pay by credit card I get an ASP error, and if I try and click on PayPal nothing happens.
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| Host Account
Posts:100
| | 02/02/2007 4:33 PM |
| Hi, thank you for your interest in Snapsis Software.
I just went through the logs and it looks like there was a gateway error from my payment processor.
Unfortunately, that error in turned caused another one, so we didn't get the message from the payment processor.
If you checkout with PayPal, please insure that there is not a pop-up blocker keeping the window from opening.
I'm working on the original error now, but if you want to contact me directly to work out a way to get the product then please respond the notification e-mail from this post, or click on my username to send an e-mail directly.
Thanks,
John | | | |
| Host Account
Posts:100
| | 02/02/2007 4:48 PM |
| Ok, I believe I know what cause the problem with the gateway, and then the subsequent problem with the error logging from the gateway.
I checked your profile and there is no information for Street address and Zip code which is required by most credit card companies.
My store was not making this a required field so that has been corrected.
If you want to update your profile and try again I believe it will work (you can update the address during checkout).
Also, if you just purchase the pageBlaster, I'll send the CSS product to you free for your trouble.
Thanks again,
John | | | |
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