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Problem Installing PageBlaster

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eureka
<100 Posts
Posts:84


04/09/2008 9:10 AM  

Hi John

I am having a problem installing PageBlaster 3.01.06

I have followed instructions according to the SnapsisPageBlaster ReadMeFirst .txt file

Module installed without problem - However, I am unable to insert licence number all I see is a blank container.

Below is the associated error log file:

PageBlaster-DNNModuleControl: (TRUNCATED TO 500 CHARS): Could not find a part of the path 'E:\****\****\*****\HTTP\portals\_default\Cache\LocalStrings\PageBlasterConfig.LocalStrings[en-GB].js'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String pat
Server Name: MS001

I have tried uninstalling 'old' PageBlaster first and then reinstalling PageBlaster 3.1.6 but it makes no difference.

I also tested this on another DNN version 4.5.5 portal and I got the same error.

I have emailed you regarding this issue but I have not had a reply which is unusual, I am wondering if my email account is blocking your emails.

Please advise.

Regards

Lynn

 


www.drivewaydesign.eu For A Dream Driveway
www.luzzucruises.com Make the most of Malta
www.a2zdom.com Domain name matters


John Mitchell
Posts:2755


04/09/2008 10:27 AM  
Hi Lynn,
Sorry, I didn't get your e-mail.
This is an issue for people using other languages that had the free module installed before.
I'll fix it for you.
eureka
<100 Posts
Posts:84


04/09/2008 11:43 AM  
Hi John

Thank you for the quick response.

Yes I did have the free module installed a long time ago - but I have since installed an older 'paid' version of PageBlaster over it without problem.

I did uninstall the old version of PageBlaster module ( I tried with and without - remove files 'enabled'). Perhaps I should I have also manually removed all the old PageBlaster files and folders from the site root prior to install - would that have helped?

Thanks
Lynn

www.drivewaydesign.eu For A Dream Driveway
www.luzzucruises.com Make the most of Malta
www.a2zdom.com Domain name matters


John Mitchell
Posts:2755


04/09/2008 11:51 AM  
Hi Lynn,
Yes, it would have helped to remove the old Snapsis.PageBlaster.config file from the root of the website, but the problem was because of me not updating that config file for the new module. I have corrected the problem in the upgrade process.

I updated your config files to point the cache-folder to the DesktopModules/Snapsis/pageBlaster/Cache
and the config-folder to DesktopModules/Snapsis/pageBlaster/Config

Everything should be working properly on your a2z and driveway sites now.
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