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Bad things after installing 3.1.7

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Jon Bebeau
<20 Posts
Posts:5


04/21/2008 10:29 PM  

Hello,

I installed 3.1.7 and now then formatting is way wrong on pages and I get the Event Log below.  DNN Modules tells me it's 3.1.6 but the install zip is Snapsis.DNN.PageBlaster_03.01.07_Install.zip.  I checked the doc and the two CSS are uncommented.  I then uncommented the post-backs or Ajax line.  No change.  I was unable to enter the Key because the site isn't working well enough to get there.  I did have DNNMasters SEO for URL rewrites install but removed it in favor of PageBlaster.  I did install PB then removed (never enabled it) it a few days ago and had to manually remove the web.config lines outlines in the doc.  I'm IIS6 SP2, current maint on W2K Server, DNN 4.8.2 and unsure about PB 3.1.6 or 3.1.7.  I have full access to the systems and can give you host and remote desktop access.

Needless to say, DNN is broker and compleatly unusable.

Help,
Jon

-------------------- Snip from Default.config-------------------------------

          
         
         
         
           
       

-------------------- Windows Event output -------------------------------------

Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 4/21/2008 11:04:55 PM
Event time (UTC): 4/22/2008 3:04:55 AM
Event ID: bb92a8ee8dd64d46ad5c6726e7e119cb
Event sequence: 27
Event occurrence: 1
Event detail code: 0
 
Application information:
    Application domain: /LM/W3SVC/1330379030/Root-9-128533070890930000
    Trust level: Full
    Application Virtual Path: /
    Application Path: C:\DotNetNukeSites\DNN040801CG\
    Machine name: CGWEB
 
Process information:
    Process ID: 1328
    Process name: w3wp.exe
    Account name: NT AUTHORITY\NETWORK SERVICE
 
Exception information:
    Exception type: ArgumentOutOfRangeException
    Exception message: StartIndex cannot be less than zero.
Parameter name: startIndex
 
Request information:
    Request URL: http://www2.castlegarde.com/Portals/_default/Skins/CastleGarde_S/stylesheets/layouts/layout-medium.css
    Request path: /Portals/_default/Skins/CastleGarde_S/stylesheets/layouts/layout-medium.css
    User host address: 71.180.74.180
    User: host
    Is authenticated: True
    Authentication Type: Forms
    Thread account name: NT AUTHORITY\NETWORK SERVICE
 
Thread information:
    Thread ID: 14
    Thread account name: NT AUTHORITY\NETWORK SERVICE
    Is impersonating: False
    Stack trace:    at System.String.InternalSubStringWithChecks(Int32 startIndex, Int32 length, Boolean fAlwaysCopy)
   at Snapsis.HttpModules.PageBlaster.RequestFilter.Write(Byte[] buffer, Int32 offset, Int32 count)
   at System.Web.HttpWriter.Filter(Boolean finalFiltering)
   at System.Web.HttpResponse.FilterOutput()
   at System.Web.HttpApplication.CallFilterExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
 
 
Custom event details:

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

.

John Mitchell
Posts:2755


04/22/2008 6:30 AM  

Hi Jon,

I'm sorry it didn't work out for you on first try, but I'm sure we can get it working.

It looks like there is something un-expected in that one css file.

Try this in your global config:

< path pattern="layout-medium.css" excludeFrom="All />

 

The reason you have to remove the lines from the web.config on uninstall is because DNN does not have a hook to let the module developer do that automatically when uninstalling.

Yes, I know about the DNN manifest version saying 3.1.6 and the version actually being 3.1.7 but that isn't going to cause a problem.
A new version will be out shortly to correct that and enhance some other areas.

Jon Bebeau
<20 Posts
Posts:5


04/22/2008 8:32 AM  

Hello,

I added the exclude and restarted IIS just to be sure.  Now I get a different problem; the page times-out and I get the standard .NET Server error '/'.  The Event log output and a portion of the web.config for ref.

Thanks,

Jon

Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 4/22/2008 9:22:27 AM
Event time (UTC): 4/22/2008 1:22:27 PM
Event ID: 4a01f8de88c846a7aba0e5f99710565b
Event sequence: 2
Event occurrence: 1
Event detail code: 0
 
Application information:
    Application domain: /LM/W3SVC/1330379030/Root-1-128533441241242500
    Trust level: Full
    Application Virtual Path: /
    Application Path: C:\DotNetNukeSites\DNN040801CG\
    Machine name: CGWEB
 
Process information:
    Process ID: 3224
    Process name: w3wp.exe
    Account name: NT AUTHORITY\NETWORK SERVICE
 
Exception information:
    Exception type: SocketException
    Exception message: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 216.139.201.167:80
 
Request information:
    Request URL: http://216.139.201.167/
    Request path: /
    User host address: 199.72.203.2
    User: 
    Is authenticated: False
    Authentication Type: 
    Thread account name: NT AUTHORITY\NETWORK SERVICE
 
Thread information:
    Thread ID: 1
    Thread account name: NT AUTHORITY\NETWORK SERVICE
    Is impersonating: False
    Stack trace:    at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
   at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception)
 
 
Custom event details:

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

 
     
     
     
     
   
     
     
     
     
     
     
     
   

John Mitchell
Posts:2755


04/22/2008 10:36 PM  

Hi Jon,
This error does not appear to be caused by PageBlaster.

It may have just been a timeout because of the IP address that was used in the URL. When I go there now it redirects to an actual domain, so maybe that has been corrected.

I would be happy to troubleshoot it directly if you want to give me access using the private message feature.

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