Quick Nav:  Online Store   |   Login | Register

General Exception Error

Rate this topic:

Please Register to post a reply. Another benefit of registration is the ability to subscribe to and recieve notifications of new posts.
AuthorMessages
Tony Stallan
<20 Posts
Posts:4


05/28/2007 7:32 AM  

Hi John,

I am occasionally seeing errors in the site log like then one below. Other situations mention cache files not existing.

Is this really a General Exception and would a visitor to the site see the page they have requested or will they get an Server Error page instead

Many Thanks

Tony Stallan

P.S. : PageBlaster is a fantastic product :-)

AssemblyVersion: 04.04.01
PortalID: 0
PortalName: Growth Advisors
UserID: -1
UserName:
ActiveTabID: 125
ActiveTabName: Subscribers Login
RawURL: /eLearning/SubscribersLogin/tabid/125/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer:
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 4336bb1b-e113-4eb8-9270-8083bdb4a341
InnerException: Unhandled Error:
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.IO.__Error.WinIOError
StackTrace:
Message: System.Exception: Unhandled Error: ---> System.IO.IOException: The process cannot access the file 'e:\web\public_html\clearview\other\clearview\hosting\gadnn\DesktopModules\Snapsis\PageBlaster\Cache\tabid\125\ce1e4021ede567cb24117f87a3ab2dd4.pb.webinfo' because it is being used by another process. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.File.Delete(String path) at Snapsis.HttpModules.PageBlaster.PageController.GetCachedPage(HttpApplication app) at Snapsis.HttpModules.PageBlaster.PageBlasterModule.ResolveRequestCache(Object sender, EventArgs e) at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) --- End of inner exception stack trace ---
Source:
Server Name: SERVER16

John Mitchell
Posts:3033


05/28/2007 7:43 AM  
Hi Tony,
That error is happening because PageBlaster is trying to delete an expired page, and some other process has a lock on it.
I don't think your visitors will see this error, but I'm not positive of that.

Do you have some type of virus scanner or other indexer looking at the files in your website?
Is this a very high traffic site?

I've never had a report of this error, so that leads me to believe that it doesn't always happen when PageBlaster tries to delete a file, but I'll look into closer to see if I can recreate it.

Thanks for the positive feedback.
Tony Stallan
<20 Posts
Posts:4


05/28/2007 7:56 AM  

Hi John,

Thanks for the fast response.

I can also see errors relating to missing pages that the Clear Cache routine is trying to clear.

Thanks again

Tony

John Mitchell
Posts:3033


05/28/2007 8:02 AM  
You may have an older version of PageBlaster. I made a change to the clear cache routine because of that error a while back.

Send me an e-mail by replying directly to the notification of this post and I'll send you the latest.
Please Register to post a reply. Another benefit of registration is the ability to subscribe to and recieve notifications of new posts.
Forums >Snapsis Product Support >PageBlaster > General Exception Error



ActiveForums 3.7
Powered by: Snapsis Software