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PageBlaster Breaks Telerik

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Will Strohl
<100 Posts
Posts:88


04/02/2008 10:32 AM  

Does anyone have a rule to not break telerik controls?

John Mitchell
Posts:3352


04/02/2008 10:39 AM  
Can you show me a page that is not working, or one that is and let me know what happens when it "breaks".
Will Strohl
<100 Posts
Posts:88


04/02/2008 10:56 AM  

I rolled back our changes, so unfortunately not.  I am using the RadCombobox in this particular instance.  This only happens on the site with PageBlaster installed.  All other sites allow this module and its controls to work without incident on any tab. 

I have tried adding rules in the Snapsis.PageBlaster.config file to troubleshoot and get around this, but they proved to not work.  Here is the error that I received (only on certain pages) on the site that PageBlaster is installed:

If RadComboBox is not initially visible on your ASPX page, you may need to use streamers (the ExternallCallBackPage property)
Please, read our online documentation on this problem for details
http://www.telerik.com/help/radcombobox/v2%5FNET2/combo_externalcallbackpage.html

And here are the rules I tried to add to the config file:

[path pattern="(radcontrols)" excludeFrom="All" /]
[path pattern=".*(/tabid/280/|tabid=280).*" excludeFrom="All" /]
John Mitchell
Posts:3352


04/02/2008 11:27 AM  
Often there are requests that happen "in the background" and outside of the initial page Request.

If you use a tool to monitor the Request and Response headers like Fiddler for IE or LiveHttp Headers for FireFox then you can probably tell which response is getting corrupted and then looking at the Request you can create a pattern to exclude it.
Will Strohl
<100 Posts
Posts:88


04/02/2008 12:07 PM  
That's great advice. I will try it.
Will Strohl
<100 Posts
Posts:88


04/07/2008 3:53 PM  
That didn't work. I found the request that was being made:

/PageName1/PageName2/tabid/123/Default.aspx?rcbID=dnn_ctr1018_ViewModuleName_radTextBox1&rcbServerID=radTextBox1&text=Newark%2C%20New%20Jersey&comboText=orla&comboValue=Newark%2C%20New%20Jersey&skin=ModuleName&itemCount=0&timeStamp=1207595291546

When I tried to include this on the excludePaths list, it didn't make any difference. I tried Ctrl+F5, and even recycled the application pool. Here is the exclude I tried:

[path pattern=".*rcbID=.*" excludeFrom="All" /]
John Mitchell
Posts:3352


04/07/2008 4:12 PM  
try it like this:
< path pattern="rcbID=" excludeFrom="All" />

Or better yet, just put it in the main list
< path pattern="(rcbID=|LinkClick|\.ashx|SiteMap|/admin/|/host/|feed|rss|captcha|install|thumb|cart|\.asmx)" excludeFrom="All" />

If you can show me any page that has this control on it, I may be able to find a better exclude.
Also make sure you are using version 3.1.6 of PageBlaster, I made a small change in that version to make Ajax work better.
Will Strohl
<100 Posts
Posts:88


04/08/2008 7:42 AM  
I have heard of reports of v3.x being slower in terms of overall performance. Is that true?
Will Strohl
<100 Posts
Posts:88


04/08/2008 7:58 AM  

I just tried your suggestion of adding that value to the existing list of excludes.  It didn't make a difference.  I also have a ticket open with telerik, just in case they know of something.  But so far, they are not familiar with this happening and have not offered insight into why it might be happening (beyond first level support suggestions that haven't matched the bug symptoms).

To clarify the breakage...  We are using the LoadOnDemand feature of the RadComboBox.  On the home page and many other pages, it works just fine.  However, on certain pages it doesn't.  It throws an error.  The thing is, with it being part of a module on a DNN site, it is using the same code and same data for each instance.  I can e-mail you screen shots, but I do not want to put them on the public forum. 

Host Account
<250Posts
Posts:103


04/08/2008 9:49 AM  
Sure, feel free to send me screen shots by replying directly to the notification from this post.

I have not heard anyone saying it was slower unless there was some configuration problem.
It has made my site a lot faster.

Where are you hearing these reports?
Will Strohl
<100 Posts
Posts:88


04/08/2008 9:52 AM  
I saw a post by rodneyjoyce about it. Reading it again, you are probably right about the configuration issue. What e-mail address would I use to send the screen shots?
John Mitchell
Posts:3352


04/08/2008 9:56 AM  
When you get the notification e-mail from the forum, reply directly to that.
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