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DNN Login Problems & Other Issues

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tabletennisstore
<50 Posts
Posts:36


06/13/2008 6:09 PM  

I have come across some other problems after the Page Blaster has installed.

1. The Captcha does not work. Go to http://www.TableTennisNetwork.com and go to the login page. You will see the captach image as image not found. The Page Blaster has been installed for TableTennisStore.us on the same domain.

2. Add any product to the cart without logging in. Click the cart link. You will not see the added item in the cart. The cart works only if the user has logged in. This is on the site http://www.TableTennisStore.us. I've added the page blaster to the cart page and set to exclude the cart page from caching - does not work still.

I have disabled certain links. You have to link the TSP Store link under ALL STORES to test this. I have seen this problem on the snapsis web site also. Unless you login you will not see the latest postings in the forum.

3. There are certain images are missing from CATALookStore. The page says the image is found.

I appreciate any help.

 

John Mitchell
Posts:3492


06/14/2008 6:01 AM  

In the global config file (Snapsis.PageBlaster.config), you can exclude things that do not work with compression, or caching.

Add an exclude for captcha like this:
< path pattern="Captcha" excludeFrom="All" />

You may also need it for the cart, and the thumbnail images:

< path pattern="Captcha|MakeThumbnail|Cart" excludeFrom="All" />

 

There is a pinned post in this forum with more information about excludes.

tabletennisstore
<50 Posts
Posts:36


06/14/2008 8:58 AM  

Thanks John.

I have made that change. As a side effect, the whole site went blank. I'm waiting for the hosting company to recycle the app pool.

tabletennisstore
<50 Posts
Posts:36


06/14/2008 9:10 AM  
A recycle did not help. The whole site went blank.
tabletennisstore
<50 Posts
Posts:36


06/14/2008 11:07 AM  
I deleted the chache folder snapsis. That did not help. I had to disable the page blaster in the web.config to bring up the site again. Now the site is running without the Page Blaster.
John Mitchell
Posts:3492


06/14/2008 11:16 AM  
I'm logging in to look at your config file now.
tabletennisstore
<50 Posts
Posts:36


06/14/2008 12:04 PM  

Thanks John.

I dont know is it related to the page blaster, I have noticed the "user module" does not work. After you login, you can click your login name and update the profile. That does not work on Portal 2, but it works on my portal 1. However the register link works fine. The update profile does not work even without Page Blaster running. Is there a possible conflict of page blaster module and the "dnn user account" profile?

John Mitchell
Posts:3492


06/14/2008 12:51 PM  
Ok, I found the problem with the blank pages. It turns out that the rule to move the viewstate to the bottom of the page was causing it to do that.

Everything appears to be working now.
tabletennisstore
<50 Posts
Posts:36


06/14/2008 4:00 PM  
You had to change to fix that? Let me know the rule that you have changed. In the future it happens, I can take care of it.

Do you have any idea bout the DNN "user account" issue I have?
John Mitchell
Posts:3492


06/14/2008 4:07 PM  
I commented out the viewstate move rule in the Snapsis.PageBlaster.config. It's not something that you really need.

I don't know about the other issue. Do you get a javascript error?
tabletennisstore
<50 Posts
Posts:36


06/14/2008 6:01 PM  
Thanks John.

The other issues is with the DNN itself. You may have an account with TableTennisStore.us to see what is happening. Simply open a test account and login. Now click your profile to update it - you will see your name on the top and right of the page. You will see that page simply hangs. If you do this in Firefox, you will see a message saying "redirect failed."

Few other Page Blaster issues that I have seen:

1. I have a background image for the whole site. That is simply missing. I don't want to waste your time, but I would appreciate you have missed something in regards to the background image of the site.
ndiaga gueye
<20 Posts
Posts:10


06/21/2008 11:47 AM  
I just installed pageBlaster and I can no longer connect to my site,because the CAPTCHA image come broken.Hoppelly I made a backup of my web config before installing pageBlaster.
I am running DNN 4.8.2
Any help will be appreciated
thanks

John Mitchell
Posts:3492


06/21/2008 11:57 AM  
If you edit the Snapsi.PageBlaster.config file in the root you can exclude Captcha like this:
< path pattern="Captcha" excludeFrom="All" />
ndiaga gueye
<20 Posts
Posts:10


06/21/2008 12:03 PM  
OK THANKS I WILL GIVE A TRY
ndiaga gueye
<20 Posts
Posts:10


06/21/2008 12:13 PM  
I did but I get worse because now I am getting a server/application error: www.raddho.org
here is where I put the line of code you told me:









< path pattern="Captcha" excludeFrom="All" />
John Mitchell
Posts:3492


06/21/2008 12:44 PM  
make sure you put it in without the space after the < and before the word path. That space is there to make it show here in the forum.

You could also just include it as another item in one that is already there:

pattern="/admin/|/host/|Captcha" excludeFrom="All />
ndiaga gueye
<20 Posts
Posts:10


06/21/2008 12:58 PM  
I added to the item that is already there,but it did not help.
John Mitchell
Posts:3492


06/21/2008 3:51 PM  
Ok, I'm not sure what is wrong then.
Can you give me a link so I can check it out?

If you want to send it to me privately then you can do that using the private message feature here in the forum.
ndiaga gueye
<20 Posts
Posts:10


06/30/2008 4:54 PM  

Hello

I am still  having the same problem with the captcha image that come broken on the register link.But I have just enabled registration on the site and the image come ok on the registration link.

Here is the site: www.raddho.org

thanks in advance for your help

John Mitchell
Posts:3492


06/30/2008 5:20 PM  
The login and the register pages have two different paths for the Captcha handler.
/DesktopModules/AuthenticationServices/DNN/ImageChallenge.captcha.aspx?captcha=389469B&alias=raddho.org
/Admin/Users/ImageChallenge.captcha.aspx?captcha=00492CF&alias=raddho.org

Are you excluding Captcha from all as well as /admin/?

pattern="/admin/|/host/|Captcha" excludeFrom="All />

This exclude is in the Snapsis.PageBlaster.config file in the root of your site.
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