jerops
Posts:50
| | 04/07/2008 1:20 PM |
| Okay...I understand now...
I think image/file issue is related to my 4.8.2 install...because ever since the upgrade, I've been having to go back and 'fix' those files.
I think we're good. I can really see a speed difference with the pages that I've switched over to my JS menus.
Thank you very much for your help! | | | |
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John Mitchell
Posts:3268
| | 04/07/2008 1:25 PM |
| You're welcome, I'm glad it's working for you.
You may want to figure out why the pages are taking 30-60 seconds to build when they are not cached. That is not normal. Maybe you have something happening on the Database that is slowing things down. | | | |
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jerops
Posts:50
| | 04/07/2008 1:31 PM |
| | Yeah, I'm not sure why it's doing that...I happen to think that we may be on our physical limit with the server. We have over 100 DNN sites on this server. Do you have any suggestions on how I would go about finding what's running on SQL that maybe slowing things down? I know this way past your support, but if you haven good sites or links to forums that talk about this I would appreciate it. | | | |
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jerops
Posts:50
| | 04/07/2008 3:16 PM |
| Hi,
I've completely tested my portal and everything is okay, except for a module I'm using. Exepient Document Module. When I try to download a PDF from this page:
http://www.ops.org/ops/CENTRALOFFICES/OfficeofPublicInformation/DistrictCalendars/tabid/709/Default.aspx
I get the following error:
Adobe Reader could not open "District_Calendar because it's not a supported file type, the file has been damaged or it was sent as email attachement.
I have checked the file directly and it's okay, so I was trying exclude that module from being cached.
I tried going into the exclude path and I put
/OPS/DesktopModules/XSDocumentLibrary/
All
Is this correct? | | | |
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jerops
Posts:50
| | 04/07/2008 3:30 PM |
| I found this link on your forum:
http://www.snapsis.com/Support/tabid/601/forumid/9/postid/9245/view/topic/PageBlaster-and-UVG.aspx
And applied the same concept, except I changed UltraVideoGallery to XSDocumentLibary and now it's working again....I thought I would post the answer just incase anybody is tracking.
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John Mitchell
Posts:3268
| | 04/07/2008 3:39 PM |
| Good job, that is exactly what I was getting ready to suggest.
The reason the other one didn't work is because when you put a module on a page and then do the excludePath in the config for the module then it only applies to requests for that page. Going to a page and then clicking on a download link is a seperate request that needs to be excluded and those are best done in the global config file since you might have that module on several different pages. | | | |
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John Mitchell
Posts:3268
| | 04/07/2008 3:43 PM |
| I just noticed your question about the performance. The first thing I would do is disable all scheduled tasks in DNN and then restart IIS.
I have helped a lot of people find problems with performance and about 7 times out of 10 it is something in the scheduler.
If you find that takes care of the problem then just start turning on only the critical tasks one by one and try to space out the time between turning on tasks by a few hours so that you can see if the problem comes back. | | | |
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jerops
Posts:50
| | 04/09/2008 2:25 PM |
| Hello,
My users have found a page that doesn't seem to be working correctly. I have a page that uses a skinobject menu. It works correctly on other pages. For example it works here:
http://www.ops.org/ops/SCHOOLS/SchoolInformationPages/MiddleSchools/tabid/96/Default.aspx
But on this page it does not work:
http://www.ops.org/ops/CENTRALOFFICES/GeneralAdministrativeServices/InformationManagementServices/tabid/120/Default.aspx
I've checked the page permissions and 'hidden' page function and they are all correct. The slideout should appear on the mouseover. Now when I login as admin and goto the page, the menu functions correctly. So I was wondering what you thought the issue might be. I'm leaning towards a cache issue because it works in admin. I've tried to deleting the cache via Admin > PageBlaster and no effect. I've forced the cache to clear on just that page and no effect. I've tried deleting the files in the cache folder for CSS, TABS and JS with no effect.
I thought maybe enabling of the merge css and js in the snapsis.config might be the trouble, but if it was, then wouldn't the other pages not work either. So I'm really stuck on this on.
Jerry
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John Mitchell
Posts:3268
| | 04/09/2008 2:54 PM |
| It looks like you are getting a javascript error on that page. Try adding the DesktopModules folder to your list of excludes path pattern="(DesktopModules|LinkClick|SiteMap|/admin/|/host/|\.ashx|rss|install)" excludeFrom="All" /> | | | |
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jerops
Posts:50
| | 04/09/2008 3:23 PM |
| Unfortnately, that did not work...
I've tried setting up a test page here:http://www.ops.org/ops/SITEADMIN/test/tabid/1122/Default.aspx
In order to try to track down the error. | | | |
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John Mitchell
Posts:3268
| | 04/09/2008 3:52 PM |
| For some reason your menu is not getting created before it tries to initialize it.
You can try putting a PageBlaster module on that test page and then try excluding .* from All in the config of the PageBlaster module | | | |
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jerops
Posts:50
| | 04/09/2008 4:02 PM |
| | Okay...I hid the PB module from all users and added .* from in the exclude path and still get the same result... | | | |
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John Mitchell
Posts:3268
| | 04/09/2008 4:21 PM |
| It may not be a problem with PageBlaster.
You can try adding this excludePath to your Snapsis.PageBlaster.config file to confirm if PageBlaster is causing the problem:
< path pattern=".*" excludeFrom="All" />
That will completely turn off PageBlaster.
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jerops
Posts:50
| | 04/09/2008 4:32 PM |
| Okay, I tried that and still the same results, so it must be the skinobject menu having an issue with one of the tabs...It's weird that it work when your logged in as admin. When you your in admin mode, PB is not cacheing pages is it? I assume it's not since I see the |admin| in the exclude line on the config file. That's why I was wondering if it was some kind of PB issue.
I'm going to take that line back out because now the site is 'slow' again.....thanks for trying to help me solve this.
Jerry | | | |
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John Mitchell
Posts:3268
| | 04/09/2008 4:39 PM |
| Correct. PageBlaster does not cached logged in users unless you set the cached-users or cached-roles (even without that /admin/ exclude path).
Maybe it is a permission issue on the skinobject since it works when logged in as admin. | | | |
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jerops
Posts:50
| | 04/15/2008 10:25 AM |
| UPDATE: For those that may be followng the thread. The latest issue was a permission problem with a users page that was affecting every page below it. Once I removed that page and rebuilt it the issue went away.... | | | |
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