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Captcha - Feedback module problems

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Doug DeVore
<20 Posts
Posts:6


09/25/2008 11:12 AM  

Just started working with PB and have run into one problem.  It seems the captcha image on the feedback module will not appear unless I hit CTRL and refresh.  If I take PB out of the mix, it works fine.  I have added it into the exclude path.  Is there anything else I can do to get this to work?  The crazy thing is once I do refresh, it seems to work from then on.

I've done eveything thing suggested in this post.
http://www.snapsis.com/Support/tabid/601/forumid/9/tpage/1/view/topic/postid/7522/Default.aspx#7522

And following the performance recomendations here.
http://www.snapsis.com/DNN-Frequently-Asked-Questions/tabid/560/forumid/10/postid/4991/view/topic/Recommended-settings-for-DNN-Performance.aspx

 

Any suggestions?

Thanks,

Doug

John Mitchell
Posts:3492


09/25/2008 3:35 PM  
Do you have an exludePath with the word captcha in it?

< path pattern="captcha" excludeFrom="All" />
Doug DeVore
<20 Posts
Posts:6


09/26/2008 9:45 AM  

John, thanks for the help on this.  I did try to research it a bit before posting.

Here is what I have in there.  I added the second pattern after reading your post, but I am still having problems.

path pattern="(\.asmx|\.axd|\.asxh|rss|fck|install|thumb|wizard|cart|captcha)" excludeFrom="All"
path pattern="captcha" excludeFrom="All"

If I force a page refresh (ctrl+refresh) it will work on that page without any problems.  If I go to the next article I have the feedback module it also will be broken until I force a refresh.  Once I do it once, it will work fine.  This seems to affect IE and not Firefox.  However, if I remove PB from the mix IE works fine.  Any ideas?

 Thanks,

Doug

 

 

Doug DeVore
<20 Posts
Posts:6


10/03/2008 10:15 AM  
I stand corrected. Firefox is also broken until I force a refresh. Any help?
Subodh Shakya
<20 Posts
Posts:3


10/05/2008 2:49 PM  
Having the same issues as Doug. Couple of things I noticed.

After restarting the application (Host Settings), the Captcha images are shown however, for every refresh, only the image background and the font style changes.
The actual Captcha text still remains the same.
After a while though the image itself is not even shown.
Subodh Shakya
<20 Posts
Posts:3


10/05/2008 3:04 PM  

Screen capture of the problem I described above:

John Mitchell
Posts:3492


10/05/2008 3:19 PM  
Thanks, I'm debugging this now.
John Mitchell
Posts:3492


10/05/2008 4:49 PM  
Ok, it looks like you will have to exclude the page that Captcha is on from Caching, as well as excluding Captcha from "All".

Apparently something has changed in the captcha control that has a timeout on the response, which is encrypted and this fails if the page itself is cached.
Subodh Shakya
<20 Posts
Posts:3


10/05/2008 4:58 PM  

Thanks for your reply John

I've added the following

< path excludefrom="All" pattern="(\.asmx|\.axd|\.asxh|rss|fck|install|thumb|wizard|cart|captcha)"/>
< path excludefrom="All" pattern="captcha"/>
< path excludefrom="All" pattern="Blog"/>

So far, the captcha on the blog module seems to work very well. I've left the Guestbook excluded for now (in case you need to look for debugging)

Looking forward to a solution soon.

Thanks

Subodh

John Mitchell
Posts:3492


10/12/2008 2:35 PM  

Hi Subodh,

Excluding the page with the Captcha control is the only solution.  The way that control works does not allow the page to be cached.

Ulrik Motzfeldt
<20 Posts
Posts:10


10/13/2008 9:02 AM  

Hi

I have the same problems with Captcha for NewsArticles from Ventrian.
Have been looking at my Snapsis.DNN.PageBlaster.dnn.config and can not find like <pathpattern="(\.asmx|\.axd|\.asxh|rss|fck|install|thumb|wizard|cart)"excludeFrom="All"/>

What do to ?

John Mitchell
Posts:3492


10/13/2008 9:13 AM  

Hi Ulrik,

Instead of just excluding the captcha control, now you need to exclude the page with the captcha control on it.

If the page is called "Feedback", then you would have an exclude like this:

< path pattern="Feedback" excludeFrom="Caching" />

Or if you have the pro version of PageBlaster you can put a PageBlaster module on the page and set it to exclude from caching in the configuration.

Ulrik Motzfeldt
<20 Posts
Posts:10


10/13/2008 9:56 AM  

Than you for your answer

I use the pro version, and I was not aware of the page setting for a specific page by inserting the module on it

But I have added it to the page, and selected the Exclude from: Caching, and saved it. But it returns to the standard setting "none" after a refresh.

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